The Curriculum

As we continue to build and develop the Legal Business Design Hub, the curriculum offerings and options will grow and change. The core areas of focus for curriculum development are design, entrepreneurship, technology, and innovation. Below is a description of the classes that have been developed and delivered in the program’s first year.

Managing & Leading the Business of Law

It is a real-time look into the legal market exploring serious trends impacting the profession. We will “lift the hood” on the underlying economics that drive private practice and in-house teams. You will learn how money flows, how legal services are actually delivered, the role of lawyers and business professionals, what technology is used and is emerging, and how all of this comes together through strategy, operations, and management execution. You will gain a deep sense of what capabilities are needed beyond legal knowledge to provide exceptional client service. You will acquire knowledge and skills that will strengthen your leadership capability.

Practice Design & Innovation

In this highly-experiential class, we begin equipping you with the required skills to design and build a new type of legal practice.  We explore, at an introductory level, the two critical components of building a successful professional service offering: 1) defining an actionable evidence-based strategy and 2) designing an operating model to execute it. This requires competency (and a constant pursuit of mastery) in applying business rigor matched with creative skills.

We do this by 1) applying the traditional domain of operations management within legal services, focused on efficiency, productivity, and efficacy; and 2) using the discipline of design to uncover the preferable human experience that clients, customers, providers, and employees will most likely respond to in a desirable manner

Lean Six Sigma

It is now commonly accepted that legal work can be broken down into discrete projects that must be scoped, planned, monitored and analyzed. Along with this, client expectations of financial predictability and transparency on project execution have placed a sharper focus on “how” the work is getting done. The result has been an increased need for business skills in process optimization while balancing the need to enhance the customer and user experience. 

This class teaches the discipline of Lean Six Sigma, a process improvement methodology that’s been used successfully world-wide for decades in manufacturing, government, professional services and many other industries, to reduce inefficiencies in business processes.

The Yellow Belt (YB) program provides you with the knowledge and understanding of lean six sigma tools and techniques and how they might be applied by you personally and professionally going forward.  Additionally, we introduce project management best practices which are key to planning and organizing any type of project, including the case study example.

The Green Belt (GB) program is the next step in your immersion into lean six sigma following your achievement of Yellow Belt Certification. The Green Belt course has been adapted for the legal industry and have been tried and proven over the last 15 years.